TCO 491 Special Topics: International Qualitative User Research
- Robert Watson, Ph.D. TCO
LOCATION: Roatán, Honduras, Central America
Project summary: The goal of the project is to test a system that could help increase the ability for clinics to care for their patients. Currently, the clinics that we’ll visit spend several days a month processing just the administrative paperwork of the clinic. This system could reduce that time from days to minutes, but we need to find out by testing it in real clinics.
On this trip, we will install prototype patient record automation systems in three not-for-profit clinics on the island of Roatán, Honduras. These systems will ease the clinics’ paperwork burden and provide the clinics’ with a more detailed awareness of patient health, which, together will help these clinics provide better service to the patients they serve. Your work on this project will help take this project to the next level such that it will be able to help many more clinics.
The bulk of the work performed on this trip will be interacting with the clinic staff to train and observe them as they adapt to the new systems. The systems being installed are pre-production prototypes so collecting notes and observations on how the clinic staff adapts the new systems will be a priority task. Learn more at https://piclinic.org
Who should apply? Anyone with an interest in clinical information systems or simply enjoys teaching and working with people. There are a few positions for students with more technical interests and we’ll also need a social media expert to document our work. This would also be an excellent opportunity to practice your medical or business Spanish with native speakers in a real-world context; however, most of the clinic staff with whom you’ll interact also speak English.
About the destination: Roatán is the largest of the Bay Islands of Honduras. Located in the Caribbean Sea, 40 miles north of the mainland, Roatán is home to the largest barrier reef in the northern hemisphere. While the island is a popular cruise ship destination and famous for its amazing snorkeling and diving, it also home to thousands of people who live in extreme poverty. The clinics in which we will be working are supported by non-governmental organizations (NGOs) to serve the many patients who have very limited means. During the trip, we will explore all aspects of the island from getting to know the people who are served by the clinics to exploring the island and visiting its beaches.
The tentative dates for travel of your program: May 14 – Jun 5, 2019
For more information, e-mail MercerOnMission@mercer.edu or call (478) 301-2992.